About us
A family plumbing company that picks up the phone.
We started Northgate because too many people were left waiting for a callback while water poured through their ceiling.
Our story
Fifteen years of dry basements
What began as one plumber and a van is now a full team — but the promise hasn't changed: a real person answers, and we show up.
2009
Started with one van and a phone that never went to voicemail.
2014
Added 24/7 emergency dispatch across the whole city.
2019
Opened our warehouse so every van carries 400+ parts.
Today
12 licensed plumbers and a two-year warranty on every job.
Our values
How we work
Honest quotes
The price you approve is the price you pay.
Licensed pros only
No subcontractors — every plumber is ours.
Respect your home
Boot covers, drop cloths and a clean finish.
Locally owned
We live in the neighbourhoods we serve.
The team
The people at your door
Sam Porter
Master plumber · Founder
Jordan Lee
Lead service technician
Riley Chen
Drain & sewer specialist
Alex Moreno
Dispatch & customer care
Service area